Membership Terms & Conditions

1. Acceptance & Definitions

These Membership Terms & Conditions (“Terms”) are a binding agreement between you and Company governing your participation in Royale Reserve, our paid membership program, and Corporate Ordering, our free corporate ordering program (each a “Program,” together the “Programs”). By enrolling in, or continuing to participate in, a Program, you accept these Terms in full. If you do not agree, do not enroll or continue participating. These Terms incorporate by reference our Privacy Policy and our Refund & Store Credit Policy, both available at liquorroyale.com.

“Member” means an individual accepted into a Program under Section 2.

“Store Credit” means the non-cash account balance issued to Members under Section 4.

“Alcohol-Eligible States” has the meaning given in Section 4.3.

2. Eligibility

You must be at least 21 years old and legally permitted to purchase alcohol under the law of your state of residence.

The Programs are for personal use by individual consumers only, except that Corporate Ordering may be used by an authorized business account under terms we provide separately at enrollment.

Commercial use, resale, or enrollment by anyone under 21 is prohibited and is grounds for immediate termination without refund.

Limit of one membership per person, per phone number, and per email address.

We may require age and identity verification at enrollment and at any redemption, and may decline, suspend, or terminate membership for anyone who does not meet these requirements or who we reasonably believe has provided false information.

3. Enrollment

Royale Reserve is a paid membership. The membership fee is $99, billed every 3 months (equivalent to $33 per month), in advance, and renews automatically at the then-current fee every 3 months until canceled under Section 8.

Before you pay, we will clearly disclose the fee, the 3-month billing cycle, that it renews automatically, that it is non-refundable once charged, and how to cancel, and we will require your affirmative consent (for example, a checkbox that is not pre-checked) before completing enrollment. We will also send you a confirmation of these terms by email after you enroll.

Corporate Ordering is free to join and requires verification of an eligible business account.

Membership is effective only once we confirm enrollment. We may decline any application in our sole discretion.

4. Store Credit

4.1 How Store Credit is earned

Members earn Store Credit on qualifying purchases and other qualifying activity, at rates and on terms we post at liquorroyale.com. Earning rates and qualifying purchases may differ between the two Programs, by state, and over time, and apply prospectively unless we state otherwise.

4.2 No cash value

Store Credit has no cash value. It is not currency, a security, or a deposit, and may not be sold, auctioned, bartered, pledged, transferred between accounts, or exchanged for cash or a cash equivalent, except where required by law.

4.3 Redemption, including on alcohol purchases

Store Credit may be redeemed toward future purchases at participating locations, subject to these Terms and applicable law.

As of the Effective Date, Store Credit may be applied toward the purchase of alcoholic beverages only in the following states (the “Alcohol-Eligible States”): Arizona, California, Delaware, Florida, Illinois, Minnesota, Nebraska, Nevada, New Mexico, New York, South Carolina, Washington State, and the District of Columbia. In North Carolina and Virginia, Store Credit may be applied to beer and wine purchases only, and may not be applied to spirits, which are sold exclusively through state-operated stores in those states. In every other state, Store Credit may be applied only to non-alcohol merchandise. We determine and may revise the list of Alcohol-Eligible States at any time, in our sole discretion and without prior notice, to reflect changes in law or our legal analysis. The version of this policy posted at liquorroyale.com always reflects the current, controlling list, and it supersedes any other list of eligible states we may have published elsewhere.

Redemption toward alcohol additionally requires that you are physically present in, and the purchase is completed in, an Alcohol-Eligible State at the time of redemption, and that you meet all other legal requirements to purchase alcohol in that state. We may use account, delivery, or store-location information to enforce this Section.

4.4 No expiration; no fees

Store Credit does not expire and is not subject to inactivity, dormancy, or service fees, except where required or expressly permitted by applicable law, in which case we will disclose the applicable terms, and a toll-free number or website where you can obtain further information, before you incur any such fee.

4.5 A membership benefit, not a purchased product

Store Credit is issued solely as a promotional and loyalty benefit of Program membership. It is not sold or offered separately from membership. Any membership fee charged for Royale Reserve is consideration for membership access and its overall bundle of benefits generally — it is not a direct purchase of, or payment for, Store Credit, and no portion of the fee is allocated to Store Credit specifically.

4.6 Fraud and abuse

We may withhold, suspend, adjust, or void Store Credit, and may suspend or terminate the associated membership, if we reasonably believe it was obtained or is being used through fraud, abuse, a violation of these Terms, or unlawful means.

4.7 Store Credit is a liability; unclaimed property

Unredeemed Store Credit is carried on our books as a liability owed to you, not as a guarantee of value beyond what these Terms describe. Some states classify unredeemed Store Credit, gift cards, or similar instruments as unclaimed or abandoned property after a period of inactivity. Where a state's unclaimed-property law applies to your Store Credit, we will report and/or remit the unredeemed balance to that state as required, after providing any notice the law requires. Section 5 of our Refund & Store Credit Policy governs this in full.

5. Program Changes

We may add, modify, or discontinue earning rates, redemption rules, the list of Alcohol-Eligible States, benefits, or a Program itself, at any time, in our sole discretion, with or without notice, including changes that affect the value of previously accumulated Store Credit or how it may be redeemed, subject to applicable law.

6. Termination

We may suspend or terminate your membership immediately for violation of these Terms, fraud, abuse, non-payment of the Royale Reserve fee, or as otherwise permitted by law. If we discontinue a Program in its entirety, Members will have 45 days from the date of discontinuation to redeem remaining Store Credit, unless a shorter or longer period is required by law.

7. Communications

By enrolling, you consent to receive transactional and account-related communications from us by email, text, or phone regarding your membership. Marketing communications are optional, require separate opt-in where required by law, and may be stopped at any time as described in our Privacy Policy.

8. Cancellation by You

You may cancel Royale Reserve or Corporate Ordering at any time, at no cost, through your online account settings at liquorroyale.com — the same way you enrolled. You may also reach us at info@liquorroyale.com or (619) 735-6422, but if you enrolled online we will not require you to call or email as the only way to cancel.

Cancellation stops future automatic renewal charges. It does not affect Store Credit already in your account, and does not entitle you to a refund of the current Royale Reserve billing cycle's fee. See our Refund & Store Credit Policy for the full detail on both.

9. Disclaimers

THE PROGRAMS AND STORE CREDIT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO A PROGRAM OR STORE CREDIT, AND COMPANY'S TOTAL LIABILITY FOR ANY CLAIM ARISING FROM A PROGRAM WILL NOT EXCEED THE GREATER OF (A) THE STORE CREDIT VALUE AT ISSUE, OR (B) THE ROYALE RESERVE FEES YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM. NOTHING IN THIS SECTION LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW.

11. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except that your state's consumer-protection and unclaimed-property laws will apply to the extent Section 4.7 and our Refund & Store Credit Policy require it.

12. Dispute Resolution; Arbitration Agreement

[This section is modeled on common industry practice and should be treated as a starting draft only, not a finished clause. Because Liquor Royale's governing law is California, have counsel confirm two California-specific issues before publishing: (1) claims under California's Private Attorneys General Act (PAGA) generally cannot be waived by an arbitration clause — only your individual PAGA claim can be compelled to arbitration, while the representative portion may still proceed in court — so this clause should expressly address PAGA rather than silently assume it's covered; and (2) California courts scrutinize consumer arbitration clauses for procedural fairness (clear notice, real opt-out window, reasonable costs), so the opt-out mechanic below should be tested against current California case law, not just copied as-is.]

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT, TO A JURY TRIAL, AND TO PARTICIPATE IN A CLASS ACTION.

Except for small-claims-court matters and disputes about the validity of this arbitration provision, you and Company agree to resolve any dispute arising from a Program or these Terms through binding, individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. Neither you nor Company may bring a claim as a plaintiff or class member in any purported class, collective, or representative proceeding, except as California law otherwise requires for representative PAGA claims.

You may opt out of this arbitration agreement by emailing info@liquorroyale.com with the subject line “Arbitration Opt-Out,” from the email address on your account, within 30 days of first agreeing to these Terms.

Either party may seek provisional or injunctive relief in court to protect its rights pending arbitration.

13. General

Entire Agreement: these Terms, together with our Privacy Policy and Refund & Store Credit Policy, are the entire agreement between you and Company regarding the Programs.

Severability: if any provision of these Terms is found unenforceable, the remaining provisions remain in full force.

No Waiver: our failure to enforce a provision is not a waiver of our right to do so later.

Assignment: we may assign these Terms in connection with a merger, acquisition, or sale of assets; you may not assign your membership.

14. Changes to These Terms

We may update these Terms at any time by posting the revised version at liquorroyale.com with a new effective date. Continued participation in a Program after the effective date of a change constitutes acceptance of the revised Terms. If a change materially reduces your rights, we will provide notice as required by law.

15. Contact Us